Payment and Subscription Policy

Last revised: February 24, 2026

Preamble

This Payment and Subscription Policy (hereinafter, the “Policy”) is provided in accordance with applicable consumer protection laws governing digital content and digital services. This Policy forms an integral and binding part of the Terms and Conditions of Use (hereinafter, the “Terms”) governing your access to and use of the Service.

This Policy specifically governs recurring Subscription plans, billing practices, renewals, cancellations, and related payment matters associated with paid access to digital comics and features offered through the Service.

By purchasing a Subscription or otherwise activating a recurring paid plan, you agree to be bound by this Policy in addition to the Terms.

In the event of any conflict between this Policy and the Terms with respect to subscription-related matters, this Policy shall prevail. In all other matters, the Terms shall govern.

Capitalized terms not defined in this Policy have the meanings given to them in the Terms.

Subscription model

The Service provides access to digital comics and related digital content and features through:

• recurring Subscription plans (monthly, quarterly, annual, or other billing intervals as clearly presented at checkout); and
• one-time purchases of virtual Coins.

Subscriptions grant you limited, non-transferable access to eligible premium content and features for the selected Subscription period. The Subscription period begins on the date of successful payment authorization and activation of access within your account.

The applicable price, billing frequency, and Subscription terms will be clearly disclosed at checkout before you complete your purchase. Where applicable, prices displayed at checkout include VAT or other mandatory taxes based on your place of residence, unless otherwise clearly stated.

Subscriptions are subject to automatic renewal as described in the “Automatic renewal” section below.

By completing your purchase and activating a Subscription, you provide your express consent to automatic renewal and recurring billing under the terms disclosed at checkout.

For users residing in the EU or EEA, statutory withdrawal rights and any waiver thereof are governed exclusively by the “Refunds for subscriptions” section below.

Access to digital content is provided electronically, and no physical goods are delivered.

You may cancel your Subscription at any time before the next renewal date to avoid future charges. Cancellation must be available through an online mechanism that is clear and reasonably accessible, without requiring unnecessary steps or prolonged interaction.

Where required by applicable law, including certain U.S. state laws, we may provide a renewal reminder before charging for a renewal term.

Automatic renewal

Your Subscription will automatically renew at the end of each billing period for the same duration as the initial term at the then-current Subscription rate, unless and until you cancel your Subscription in accordance with this Policy. Your selected payment method will be charged automatically at the beginning of each renewal period.

Following enrollment in a Subscription, we will provide confirmation of the automatic renewal terms, including cancellation instructions, via email or other durable medium, as required by applicable law.

Automatic renewal terms, including the recurring nature of the Subscription, billing frequency, cancellation method, and renewal price, will be presented in a clear and conspicuous manner before you complete your purchase.

By completing your purchase, you affirmatively consent to automatic renewal and recurring charges in accordance with the terms presented at checkout.

For users residing in the EU or EEA, this automatic renewal provision is subject to applicable statutory withdrawal rights and any required express consent.

You may cancel your Subscription at any time through your account settings or by contacting customer support. Cancellation will prevent future renewal charges but will not affect the current billing period. The cancellation mechanism will be reasonably equivalent in simplicity to the method used to enroll in the Subscription. Where required by applicable law, including certain U.S. state automatic renewal laws, users will be able to cancel through a self-service online mechanism (“click-to-cancel”) without unnecessary barriers.

Where required by applicable law, we will provide advance notice of renewal prior to charging for a renewal term.

You are responsible for monitoring your Subscription status and renewal dates. Failure to receive a renewal notice due to inaccurate or outdated contact information provided by you will not invalidate an otherwise valid renewal, to the extent permitted by applicable law.

Payment terms

Subscription fees are charged at the time of purchase and upon each renewal. The total price, including applicable taxes and any additional mandatory charges, will be displayed before you complete your purchase. Unless otherwise stated, charges will be processed in the currency displayed at checkout. Your payment provider may apply currency conversion fees or other charges, which are outside our control. All payments are subject to our Refunds section and applicable consumer protection laws.

You authorize us to charge your selected payment method for:

• recurring Subscription fees;
• applicable taxes;
• any other authorized charges disclosed at checkout.

For recurring charges, you acknowledge that subsequent renewal payments may be processed automatically without additional authorization each time, where permitted by applicable payment regulations.

You must maintain valid and up-to-date billing information. If payment fails, we may:

• retry the charge a reasonable number of times;
• suspend access to paid features;
• cancel the Subscription.

We shall not be liable for any interruption of access resulting from failed or reversed payments.

We may request updated payment details from your payment provider where permitted by applicable law and applicable payment network rules.

If a payment is reversed or refunded through a chargeback or payment dispute, we may revoke access to the corresponding digital content, Subscription period, or Coins.

If you believe a charge was made in error, please contact us at [email protected] before initiating a chargeback so that we can attempt to resolve the issue promptly.

Repeated or demonstrably fraudulent chargebacks, or chargebacks initiated in bad faith, may result in proportionate account restrictions, in accordance with applicable law and without limiting your statutory payment dispute rights.

Cancellation

You may cancel your Subscription at any time before the next renewal date through:

• your account settings; or
• by contacting [email protected].

The cancellation mechanism will be reasonably simple and will not require more steps than were required to enroll in the Subscription.

Cancellation becomes effective immediately upon confirmation and will apply to the next renewal cycle.

Upon successful cancellation, you will receive confirmation via email or within your account.

If you experience technical difficulties preventing cancellation, you should contact customer support promptly. We will not charge for a renewal if cancellation was attempted in good faith before the renewal charge was processed.

Cancellation will stop future renewals, but does not affect access for the already paid Subscription period.

To avoid being charged for the next billing cycle, cancellation must be completed before the renewal charge is processed, to the extent permitted by applicable law.

No partial refunds will be provided for the unused portion of a Subscription period, except where required by applicable law. This section does not affect any statutory withdrawal or refund rights available under applicable consumer protection laws.

If you purchased your Subscription through a third-party platform (e.g., Apple App Store or Google Play), cancellation must be completed through that platform’s Subscription management system.

Refunds for Subscriptions

General rule. Subscription fees are non-refundable except as required by applicable law. Once a Subscription period begins and access to digital content has been provided, Subscription fees are deemed earned for the applicable Subscription period, subject to applicable statutory withdrawal and conformity rights.

For users residing in the EU or EEA, this provision applies only where the right of withdrawal has been validly waived in accordance with applicable law and the express consent requirements described in the Terms have been satisfied.

EU/EEA users – right of withdrawal. If you reside in the EU or EEA, you have a statutory 14-day right of withdrawal from distance contracts. The withdrawal period begins on the date of conclusion of the contract (i.e., the date of purchase).

This right does not apply where:

• you have provided prior express consent to the immediate performance of the digital content or digital services; and
• you acknowledged that you would lose your right of withdrawal and that no refund would be due once performance has begun.

By purchasing a Subscription and accepting the Terms, you:

• expressly request immediate access to digital content; and
• acknowledge that your right of withdrawal will be lost and that no refund will be due once performance has begun following your prior express consent.

The required express consent and acknowledgment will be obtained through a separate affirmative action at checkout (such as an unticked checkbox), in accordance with applicable law. If such consent is not validly obtained, statutory withdrawal rights will remain applicable.

Performance begins when access to the digital content or digital services is activated within your account.

U.S. users. Certain U.S. state laws may provide consumers with limited statutory cancellation or refund rights. Where such rights apply, refunds will be processed in accordance with applicable law. This section does not limit any cancellation or refund rights required under applicable automatic renewal or negative option laws

Discretionary refunds. In limited and exceptional circumstances, we may issue discretionary refunds at our discretion, in accordance with applicable law and consistent with Section 10 of the Terms. Any discretionary refund will not exceed the amount paid for the relevant Subscription period. Granting a refund does not constitute an admission of liability.

Nothing in this section limits any remedies to which you may be entitled under applicable digital content or consumer protection laws if the digital content or services do not conform to the contract.

Relationship between Subscriptions and Coins

Subscriptions and Coins constitute separate paid features of the Service and are governed by different contractual rules.

The purchase of a Subscription does not automatically grant Coins, and the purchase of Coins does not automatically grant Subscription access, unless expressly stated in the Service.

Coins constitute a limited, revocable license to access certain digital content or features of the Service and do not represent stored monetary value, a prepaid balance, or a deposit. Coins have no cash value, cannot be redeemed for monetary value, and are not transferable except as expressly permitted under the Terms.

Coins are governed by Section 10 (Refunds) of the Terms, including the provisions applicable to Legal and Discretionary refunds.

Subscription fees are governed by this Policy and Section 10.5 of the Terms.

Cancellation of a Subscription disables future renewals but does not affect:

• the already paid Subscription period; or
• the balance of Coins credited to your account.

Unless expressly stated in the Service, Coins do not extend, renew, or substitute for a paid Subscription.

Coin balances and access to Coins may be reduced, suspended, or terminated following reasonable investigation and in accordance with the Terms, including in cases of misuse, fraud, or violation of the Terms.

For the avoidance of doubt, termination, cancellation, or expiration of a Subscription does not entitle you to a refund of any unspent Coins, except as expressly provided in Section 10 of the Terms or as required by applicable law.

Nothing in this section limits any statutory rights you may have under applicable digital content or consumer protection laws if digital content or services are not provided or do not conform to the contract.

Price changes

We may modify Subscription pricing in accordance with applicable law. Any price modification will be made for legitimate business, legal, or regulatory reasons. Price changes will not apply retroactively and will affect only future renewal periods. If you have prepaid for a fixed Subscription term, price changes will apply only upon renewal and will not affect the prepaid period. Changes in applicable taxes or government-imposed fees that are externally mandated and beyond our control may be reflected without prior notice to the extent permitted by law.

If pricing changes affect your active Subscription:

• we will provide advance notice via email or through the Service, as required by applicable law;
• the new pricing will apply from the next renewal cycle.

The notice will be provided sufficiently in advance of the renewal date, and at least to the extent required by applicable law, to allow you time to cancel before the new price takes effect.

If you do not agree to the new pricing, you may cancel your Subscription before the next renewal date. If required by applicable law, you may have the right to terminate the Subscription without additional cost if you do not accept the price change.

Continued use of the Subscription after the effective date of the new pricing will constitute acceptance of the updated price. Where required by applicable law, if a price change constitutes a material modification of the contract to your detriment, you may have the right to terminate the Subscription without additional cost before the change takes effect.

Account suspension or termination

If your account is suspended or terminated due to a material or repeated violation of the Terms, we may restrict or revoke access to subscription content in accordance with applicable law.

Temporary suspension may result in restricted access during the suspension period. Permanent termination may result in the revocation of access to subscription content to the extent permitted by applicable law.

Where feasible and not prohibited by law or necessary to prevent fraud or harm, we will provide notice of the suspension or termination and, where appropriate, an opportunity to remedy the violation.

No subscription refund will be issued in connection with suspension or termination, except where required by applicable law. Where required by applicable law, including applicable EU consumer protection rules, you may be entitled to a pro-rata refund for the unused portion of a subscription period, unless the termination results from serious misconduct, fraudulent activity, payment fraud, chargeback abuse, or unlawful use of the Service.

Nothing in this section limits any mandatory consumer rights under applicable digital content or consumer protection laws.

Suspension or termination of a Subscription does not automatically affect any Coins balance, which remains subject to the Terms.

We will act proportionately and in accordance with applicable law when determining whether to suspend or terminate an account.

Digital nature of the Service

The Service provides access to digital content only. No physical goods are shipped. All digital content is licensed, not sold, and no ownership rights are transferred to you. Subscriptions grant limited, non-transferable, and revocable access rights in accordance with the Terms and applicable law.

You are responsible for ensuring that your device, software, and internet connection meet the technical requirements necessary to access the Service, as disclosed in the Service. We remain responsible for providing digital content in conformity with the contract in accordance with applicable law. Access to specific content or features may vary and may be modified, suspended, or discontinued in accordance with the Terms and applicable law.

Nothing in this section limits any rights you may have under applicable digital content or consumer protection laws, including rights relating to conformity of digital content with the contract.

Where required by applicable law, including Directive (EU) 2019/770, we will provide updates, including security updates, that are necessary to maintain conformity of the digital content with the contract for the legally required period.

Contact

For subscription-related questions, cancellations, refund requests, or complaints, please contact us at [email protected]. This email address constitutes our primary contact channel for subscription-related matters. We will handle requests in accordance with the Terms and applicable consumer protection laws and respond within a commercially reasonable timeframe.

Mandatory сonsumer rights

Nothing in this Policy shall exclude, limit, or override any mandatory consumer rights applicable under the laws of your country of residence. Where local law provides greater protection than this Policy, such law shall prevail.